Volunteering at Computerbank

Computerbank’s volunteers range from technical experts to hobbyists and come from many cultural and linguistic backgrounds and ages.

Are you interested in recycling electronic equipment, supporting welfare and community based organisations and would you like to help enable access to computing for people on low incomes?

We use open source software on our computers (not Windows) as we are committed to using free and open source software.

Volunteering at Computerbank

Volunteers must be able to commit to 1 or more shifts a fortnight and also be keen to work in a team of like-minded people in a friendly atmosphere.

Volunteers will need to login to our website proactively on a regular basis to add their name on a roster and to check for updates to documentation and our to-do lists via the volunteer dashboard.

All volunteers are expected to contribute to the daily housekeeping of the premises to ensure all areas are kept clean and tidy.

If you have experience with Linux, that will serve you well at Computerbank, however this is not a prerequisite for all volunteers, as there are plenty of other ways for you to contribute!

Ready to apply?

You can apply right now via our website using the Volunteer Application form. Tell us about your skills and ideally include your resume. We will invite you to an information session where we can discuss volunteering. Information sessions are held regularly.

Volunteer Positions Available

Front Desk and Customer Service

A great way to get some IT retail experience. Volunteers who successfully complete at least 6 months solid volunteering with us may ask for a reference.

Duties
Duties include customer service, answering phones and explaining to in-store customers about our low cost Linux computers and answering any questions. Assistance with other areas as required.

Volunteer Requirements
Volunteers must be comfortable with Linux and Linux desktops, preferably using it on a regular basis. Volunteers must be willing to become familiar with the Computerbank customised distribution desktop.

Volunteering Days
Day Time Vacancy
Friday 9:30 am to 4:00 pm Yes – Vacancy
Saturday 9:00 am to 1:00 pm Yes – Vacancy

Technical/Buildroom and Warehouse

We pride ourselves on building computers that are reliable fully functional. To achieve this end all computers are built according to our in-house procedures and documentation of the process at each stage. The completed builds are then checked and approved before going to sale.

Duties
The main function is the building of computers for sale following our in-house procedures. Duties also include assessing donated computers, wiping hard drives, recycling computers and components and some warehouse housekeeping.

Volunteer Requirements
Familiarity with GNOME/Mate and Linux is essential along with component assembly. Familiarity with hardware is always useful too.

We need people with command line skills, people who can manage files from the command line and know the difference between a regular prompt and a hash prompt. Programming skills are however not a requirement.

Volunteering Days
Day Time Vacancy
Wednesday 9:30 am to 4:30 pm Yes – Vacancy
Thursday 9:30 am to 4:30 pm Yes – Vacancy
Friday 9:15 am to 5:00 pm No Vacancy
Saturday 12:00 pm to 5:00 pm No Vacancy

In-house and Telephone User Support

Most of our users DO NOT use the command line, nor are they expected to.

Duties
Involves providing user support to new users and troubleshooting specific problems.

Requirements
This role requires patience and excellent knowledge of command line, Linux and with Computerbank’s customised distribution.

Volunteering Days
Day Time Vacancy
Friday 10:00 am to 5:00 pm No Vacancy
Saturday 12:30 pm to 5:00 pm No Vacancy

Other Functions

Volunteers also have the opportunity to be involved in other tasks required for the general running of Computerbank. This applies to tasks such as:

  • Sales database management and development
  • Website management
  • New distribution version development
  • Internal network management

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