Our COVID-19 Response

At Computerbank, the health and safety of our customers, volunteers, staff and wider community, are our first priority. Therefore, we have made changes to the way we operate during this time. The information below is subject to change, and you should check back here regularly in case our ways of operating have changed.

Currently we are only offering limited services. The shop is only open for our “click and collect” service on Thursdays and Fridays. Customers can pre-purchase a laptop or desktop computer via phone, and then collect it from the shop. Customers will be required to adhere to Computerbank’s COVIDSafe plan, such as maintaining social distancing whilst in the shop. Additionally, we can send purchased laptops to buyers by post. We are now accepting donation drops offs on Thursdays and Fridays however we are not able to pick up donations at this time.

Is the store open?

The shop is only open for our “click and collect” service on Thursdays and Fridays. Customers can pre-purchase a laptop or desktop computer via phone, and then collect it from the shop. Customers will be required to adhere to Computerbank’s COVIDSafe plan, such as maintaining social distancing whilst in the shop.

Can I still buy your stock?

Laptops or desktop computers can be purchased via our “click and collect” service. Customers can pre-purchase a laptop or desktop computer via phone, and then collect it from the shop on Thursdays or Fridays. Additionally, we can send purchased laptops to buyers by post.

Are you still accepting donations?

Yes we are accepting donation drops offs on Thursdays and Fridays however we are not able to pick up donations at this time.

I’m interested in volunteering at Computerbank. How can I help?

Thank you so much for you interest! Unfortunately, we are unable to on-board new volunteers at this time. Due to the indoors density limits set out in the government’s COVID plan, it makes it hard for us to accomodate existing volunteers whilst also onboarding new volunteers. Please do reach out to us via email to register your interest all the same, and we will let you know when we are accepting new volunteers again.

 


Please note: Our ways of operating changed on October 28th, 2020.
Please visit What we do > Our COVID-19 Response for more information.